Privacy Policy

Dear Holiday Enthusiast,

At Halloween Wonders, we believe that protecting your privacy is as important as creating the magical holiday experiences we’re known for. Just as we carefully curate our vintage-inspired decorations with collector-quality attention, we handle your personal information with the utmost care, security, and respect.

This Privacy Policy explains how we collect, use, protect, and share information about you when you visit halloweenhomedecor.com or make purchases from our global family of holiday collectors (excluding Asia and select remote regions).

Information We Collect

To provide you with a seamless and magical shopping experience, we collect several types of information:

Personal Information You Provide:

• Contact details (name, email address, shipping address)
• Payment information (credit card details, PayPal account information)
• Order history and preferences
• Communications with our customer service team
• Account credentials (if you create an account with us)

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, referring website)
• Location information (general geographic location based on IP address)

How We Use Your Information

We use your information to create the enchanting experience you expect from Halloween Wonders:

• Process your orders and deliver your holiday treasures
• Provide customer support and respond to your inquiries
• Send you order confirmations and shipping notifications
• Personalize your shopping experience with recommendations
• Improve our website, products, and services
• Send marketing communications (only with your consent)
• Detect and prevent fraud and enhance security
• Comply with legal obligations

Information Sharing and Disclosure

We value your trust and only share your information in limited circumstances:

• Service Providers: We work with trusted partners who help us operate our website, process payments, and deliver your orders. These providers only access information necessary to perform their functions and are contractually obligated to protect your data.
• Payment Processors: When you make a purchase, your payment information is processed through PCI-compliant partners like credit card companies and PayPal.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

We implement robust security measures to protect your information, reflecting the same care we put into selecting our holiday collections:

• SSL Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology.
• PCI Compliance: We adhere to strict Payment Card Industry Data Security Standards.
• Secure Storage: Your personal information is stored on secure servers with limited access.
• Fraud Monitoring: We continuously monitor for suspicious activity to protect against unauthorized access.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Data Transfers

As we serve collectors worldwide (excluding Asia and select remote regions), your information may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information regardless of where it’s processed.

Your Rights and Choices

You have control over your personal information:

• Access and Update: You can access and update your account information through your Halloween Wonders account.
• Marketing Communications: You can opt-out of marketing emails by clicking the unsubscribe link in any email we send.
• Account Deletion: You may request deletion of your account by contacting us.
• Data Portability: You can request a copy of your personal data in a structured format.
• Restriction and Objection: You may have the right to restrict or object to certain processing of your information.

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Like most magical online experiences, we use cookies and similar technologies:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Remember your preferences to enhance your experience.
• Targeting Cookies: Used to deliver relevant advertisements on other websites.

You can control cookie settings through your browser, though disabling cookies may limit some website features.

Children’s Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date. Significant changes will be communicated through our website or via email.

Contact Us

Thank you for trusting Halloween Wonders with your holiday decorating dreams and your personal information. We’re honored to be part of your family’s traditions and are committed to protecting your privacy as we help you create spaces filled with wonder, nostalgia, and seasonal joy.

Happy decorating and secure shopping!

The Halloween Wonders Team