Term and Conditions

Welcome to Halloween Wonders! We’re delighted to have you explore our vintage-inspired collections, carefully curated to bring nostalgic charm and seasonal joy to your home. These Terms and Conditions outline the agreement between you and Halloween Wonders regarding your use of our website and services. By accessing our site or making a purchase, you agree to these terms, so please read them carefully.

Just as we pay meticulous attention to the details in our holiday decorations, we’ve crafted these terms with the same care to ensure a transparent and enjoyable experience for our valued customers.

1. Website Usage and Intellectual Property

Our website, halloweenhomedecor.com, is designed for holiday enthusiasts who appreciate vintage-inspired decorations with nostalgic charm.

User Responsibilities:

• You agree to provide accurate information when creating accounts or making purchases
• You must not use our site for any unlawful purpose or in ways that could damage the site
• You are responsible for maintaining the confidentiality of your account information

Intellectual Property:

• All content on our website, including images, text, logos, and product designs, is the property of Halloween Wonders and protected by copyright laws
• You may not reproduce, distribute, or create derivative works from our content without explicit permission
• The Halloween Wonders brand name and logo are trademarks of our company

2. Products and Services

At Halloween Wonders, we specialize in vintage-inspired holiday decorations that evoke nostalgia and seasonal magic.

Our Product Collections Include:

• Vintage Halloween collectibles (including Beistle Vintage Halloween collections)
• Seasonal decorations from featured artists like Bethany Lowe
• Battery Operated LED Lights
• Christmas decorations including garlands and bottle brush trees
• Americana-themed items and specialty collectibles

Product Characteristics:

• Many of our items are seasonal collectibles with limited availability
• Product images on our site are as accurate as possible, but colors may vary slightly due to monitor differences
• Some items may have slight variations that add to their vintage charm

Services We Provide:

• Worldwide shipping (excluding Asia and select remote regions)
• Customer support via email at [email protected]
• Secure payment processing through trusted providers

3. Ordering and Payment Terms

We’ve designed our ordering process to be as magical as our products, with clear expectations for both parties.

Order Process:

• All orders are subject to product availability
• You will receive an order confirmation email once your purchase is complete
• We process orders within 1-2 business days
• We reserve the right to cancel any order for reasons including suspected fraud, pricing errors, or inventory issues

Pricing and Payment:

• All prices are listed in US dollars
• We accept Visa, MasterCard, JCB, and PayPal
• You are responsible for any customs fees, import duties, or taxes applicable in your country
• We charge your payment method at the time of order placement

Shipping Options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping – Available on orders over $50 via EMS (15-25 business days after shipping)
• Delivery times are estimates and not guaranteed, as they depend on carrier performance and customs processing

4. Returns, Exchanges and Refunds

We want you to be completely delighted with your Halloween Wonders purchase. Our return policy is designed with both your satisfaction and the unique nature of our products in mind.

Return Eligibility:

• We accept returns and exchanges within 15 days of your receipt of items
• To be eligible, items must be in original condition: unused, undamaged, and in original packaging with all tags attached
• You must include the original receipt or proof of purchase

Non-Returnable Items:

• Vintage Halloween collectibles (including Beistle Vintage Halloween collections)
• Battery Operated LED Lights (for safety and hygiene reasons)
• Personalized or custom-made items
• Items marked as “Final Sale”

Return Process:

• Contact us at [email protected] within 15 days of receiving your order
• Wait for our authorization and Return Merchandise Authorization (RMA) number
• Carefully pack the item in its original packaging with all accessories and documentation
• Ship your return to: Halloween Wonders Returns, 31250 Courthouse Dr, Union City, US 94587, United States
• We recommend using a trackable shipping service

Refund Information:

• Refunds are processed within 5-7 business days of receipt of your returned item
• Your refund will be issued to your original payment method
• Original shipping fees are non-refundable
• Return shipping costs are the customer’s responsibility, except for incorrect or damaged items

Damaged or Incorrect Items:

• Contact us immediately at [email protected] if your item arrived damaged or you received an incorrect product
• Include photos of the damaged item or incorrect product received
• We’ll provide a prepaid return label and expedite your replacement

5. Limitations of Liability

While we strive for perfection in both our products and service, we must establish certain limitations:

• Halloween Wonders shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website
• Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question
• We are not responsible for delays in delivery caused by factors beyond our control, including carrier delays, weather, or customs processing
• We make no warranties about the continuous availability of our website or the accuracy of product descriptions beyond what is required by law

6. Privacy and Data Protection

We value your privacy as much as we value your business. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information. By using our site, you consent to our privacy practices.

7. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the modified terms.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state where Halloween Wonders is headquartered. Any disputes shall be resolved in the appropriate courts in that jurisdiction.

Thank you for choosing Halloween Wonders to help create your magical holiday spaces. We appreciate your trust in us and are committed to ensuring your complete satisfaction.

Happy decorating and worry-free shopping!

The Halloween Wonders Team